Yes. We offer setup services for your convenience. Our setup fee is $0.50 per chair and $1.50 per table. If you have additional rental items that require setup, we’re happy to discuss those services and provide pricing based on your event needs.

• Orders canceled within 48 hours of booking are eligible for a full refund.
• Orders canceled more than 48 hours after booking are subject to a 25% cancellation fee of the total order amount.
• Orders canceled within 8–30 days of the scheduled delivery date or will-call pickup date are subject to a 50% cancellation fee of the total order amount.
• Orders canceled within 3–7 days of the scheduled delivery date or will-call pickup date are subject to a 75% cancellation fee of the total order amount.
• No refunds will be issued for orders canceled within 48 hours of the scheduled delivery date or will-call pickup date.
• Rental items that have already been loaded for delivery, delivered, or returned unused or unopened are still subject to the applicable cancellation policy and rental charges.

• Delivery and pickup times are scheduled in advance based on our routes and availability.
• Rental items must be ready for pickup in the same designated location where they were delivered, unless setup and teardown services have been arranged.
• Additional charges may apply for delays caused by restricted access, inaccurate information, or items not being ready for pickup.
• Will Call orders must be picked up and returned during normal business hours unless prior arrangements have been made.

Yes! Many of our rental items are available for Will Call pick-up during regular business hours. Weekend rentals can typically be picked up Friday and returned Monday at no additional rental-day charge.

A pickup truck or appropriate vehicle may be required. Some specialty items are delivery-only. Contact us to confirm if your rental items qualify for Will Call.

Yes. If your venue requires rentals to be removed the same night as your event, a $200-$500 late-night pickup fee may apply. This fee helps cover the additional staffing and after-hours transportation required for late-night pickups.

Whenever the venue allows, we’re happy to arrange next-morning pickup at no additional late-night fee.

Yes! We offer table linen rentals in a variety of colors, sizes, and styles to complement your event.

Linen Return Requirements:

• All rented linens must be shaken free of all food, dirt, and debris before being returned.
• Linens must be completely dry before being placed in the provided linen bags. Please do not place wet or damp linens in the bags, as this can cause mildew and permanent damage.
• Linens returned with mildew or damage caused by being stored wet may be subject to replacement or damage charges.
• Any missing linens will be charged to the customer at the applicable replacement cost.

All linen orders must be finalized and submitted at least 10 days prior to the event date to ensure availability and processing.

Glassware and dishes must be returned rinsed and free of food, debris, and liquid and must be returned in the original boxes or crates in which they were delivered. A $0.50 cleaning fee per piece will be charged for any glassware or dishes returned dirty or with food, debris, or liquid remaining.

Yes! We have a showroom where you can view our rental inventory, compare styles, and plan your event in person. We recommend scheduling an appointment to ensure a team member is available to assist you and answer any questions. We look forward to helping bring your vision to life!

We recommend reserving your rental items as early as possible, especially during peak wedding and event seasons. While we do our best to accommodate last-minute requests, availability is not guaranteed until your signed rental agreement and deposit have been received.